Choose Your Footprint

Colocation is sold by the unit of space and the unit of power. Below is what each footprint looks like here, and who tends to take it. Every option sits on the same infrastructure — the same UPS, the same generator, the same five carriers, the same three-layer access control. The difference is how much of it you occupy.

Partial Cabinet — 1U to 20U

Single servers, small clusters, backup targets, first-time colocation

Rack units within a shared, locking APC Netshelter SX cabinet. The entry point for a business moving its first equipment out of an office closet, or for a developer who needs one machine somewhere with real power and cooling. You get metered power, network handoff and 24/7 access to your own equipment. Two rack units is a perfectly reasonable order here — we do not have a minimum that quietly excludes small tenants.

Half Cabinet — 20U to 21U

Small production estates, MSPs starting out, DR warm standby

Half of a full 42U cabinet, individually secured. This is the most common size for a regional business running its own production estate — a couple of hypervisors, storage, a firewall and a switch, with headroom for growth. It is also the natural size for a warm standby DR footprint replicating from a primary site elsewhere.

Full Cabinet — 42U

Full production estates, network operators, repatriated cloud workloads

A dedicated, locking APC Netshelter SX 42U cabinet — 600mm wide, 1070mm deep — with overhead cable ladder access and APC Symmetra rack power distribution. Nobody else has a key. This is the footprint for a full production estate, a network POP, or a set of workloads coming back out of a public cloud where the bill stopped making sense.

Private Cage — Multi-Cabinet

MSPs reselling capacity, multi-cabinet deployments, segregated estates

Cisco Eagle Wire partitioned cage space enclosing multiple cabinets, with its own access control layer inside the building's existing three. The right structure when you need physical separation from other tenants for your own customers' peace of mind, or when your cabinet count has grown past the point where individual locks are the right control.

On density, before you go further. UPS-protected capacity across the whole floor is 40 kW today, expandable to 80 kW on the installed Symmetra PX frame. At conventional 2 to 3.5 kW per rack that supports roughly twelve cabinets today and roughly twenty-four after expansion. At 8 to 10 kW per rack it is four to five cabinets today. If you are planning above about 10 kW in a single cabinet, say so in your first message — it is a solvable conversation but not an assumption we want you to make and then discover.

What Comes With the Space

The most common frustration in colocation is discovering, three months in, that something you assumed was included is metered. Here is the structure. Exact allocations and pricing depend on footprint and term, and we will put them in writing before you sign anything.

Power	Utility service backed by APC Symmetra PX UPS and a 400-gallon diesel generator with automatic transfer switch. Each footprint carries a committed power allocation; draw above that allocation is metered and the rate is stated in your agreement rather than discovered on an invoice.
Cooling	N+1 redundant Mitsubishi split systems across the data floor, with APC temperature and humidity sensors throughout. Included — not a separate line item.
Network	Your choice among five in-building carriers: Comcast/Xfinity, WOW, LCUB, Iris Networks and AT&T. Take bandwidth through us, or bring your own carrier and we provide the handoff. Cisco enterprise switching and routing, 10GbE cabling throughout, VLAN segmentation available.
IP addresses	IPv4 assignments from the facility's autonomous C-class block, or announce your own space over BGP if you have an ASN. Both are supported.
Protection	Carrier-provided DDoS mitigation with traffic black-holing and automatic BGP reroute to the next efficient path.
Access	24/7 access to your own equipment under Kantech three-layer key fob control with full logging. Night Owl video surveillance covers the data floor, offices and exterior continuously.
Fire protection	Fike Ecaro-25 clean agent suppression across the entire data floor, professionally maintained and tested. No water anywhere near your equipment.
Remote hands	Available for reboots, cable swaps, media changes and eyes-on diagnostics. Rates quoted with your agreement. For most tenants this is what makes colocation two hundred miles away workable.

How Moving In Works

Most first-time colocation tenants have never done this before and reasonably want to know what they are signing up for. It is less involved than people expect.

Tell us the three numbers. Rack units or cabinets, expected draw per cabinet in kW, and target live date. That is enough for us to tell you whether this facility fits and roughly what it costs.
Visit, or don't. Site visits are welcome by appointment, and for anyone within driving distance we recommend it — a photo gallery is not the same as standing in the room. Remote tenants regularly sign without visiting; we will walk the floor on video instead.
Agreement and allocation. Written terms covering space, committed power, network, access and remote hands rates. Your cabinet position and power circuits are assigned.
Ship or carry. Send equipment ahead for us to receive and rack, or bring it and rack it yourself. Both are normal. Cross-connects and carrier circuits are ordered in parallel so they land around the same time.
Racked and live. Power, network handoff, IP assignment, access fobs issued and logged. For a standard cabinet with existing in-building carrier service this is days, not months. New carrier circuits are the long pole and depend on the carrier, not on us.

Short-Term, Swing and Contingency Space

Not every requirement is permanent, and short-term space is something most facilities quietly discourage because it is administratively inconvenient. We would rather fill it. If your need has a defined end date, say so — it does not disqualify you and it does not cost more per month than it should.

Situations this suits

Data center migration swing space. You are moving between facilities and need somewhere to stand equipment up before the old site goes dark, or a place to run in parallel while you validate the cutover.

Lease expiry with nowhere to go yet. Your current provider's renewal terms are unacceptable and the replacement is not ready. A short bridge is a better outcome than signing another three years under duress.

Ransomware or incident rebuild. You need clean, physically separate infrastructure to rebuild into while the primary environment is quarantined or under forensic examination. Speed matters more than term length in that situation.

Merger, acquisition or carve-out. A divested business unit needs somewhere to live that is not the parent's estate, on a timeline set by the transaction rather than by IT.

Seasonal or hurricane-season standby. Capacity that stands ready for part of the year. See the disaster recovery page for the standby tiers.

Where This Facility Is the Wrong Answer

A listing that admits its limits is easier to believe on everything else, so here are ours plainly.

You need more than roughly 10 kW in a single cabinet

Possible for a small number of cabinets, and worth a conversation, but it consumes a disproportionate share of a 40 kW floor. If you need several cabinets at that density, you need a larger facility or a whole-floor lease that includes the UPS expansion.

You need AI training capacity

You do not want this building. A single current-generation GPU training rack draws more than this entire floor, and the industry is moving to 800 VDC architectures to feed racks measured in hundreds of kilowatts. Distributed inference at conventional density is a genuine fit here. Training is not.

You need a certified compliance environment

This facility holds no compliance certifications — not HIPAA, not SOC 2, not PCI, not FFIEC, and we are not pursuing them. What we can do is document the physical and environmental controls in detail: three-layer access control with logging, continuous video, clean-agent suppression, locking cabinets, environmental monitoring. Many tenants in regulated sectors can work with documented physical controls inside their own compliance programme. Whether that is true for you is a question for your auditor, and we would rather you ask it now than later.

You need concurrent maintainability

This is a Tier II facility with N+1 redundancy on power and cooling — not 2N, and not Tier III. That means redundant components, but maintenance windows exist. If your workload cannot tolerate a scheduled window, you want a Tier III facility, and there are good ones in this market.

Rack Space and Cabinet Colocation — Knoxville, TN